Dixmoor had water problems for days. Here’s What Happened – NBC Chicago


Residents and business owners in Dixmoor, a suburb about 18 miles south of Chicago, have been struggling with water pressure issues for several days now, leaving many dependent on water. bottled and forced to boil whatever little water they can get through their pipes.

The community has been struggling with water pressure issues for almost a week, with water flowing through the net pipes or not flowing at all. While the water pressure is said to be around 35 to 36 pounds per square inch (PSI), the community has seen single-digit PSI readings regularly, including dramatic reductions on Tuesday.

The problems have forced businesses to close, schools to withdraw and buildings in villages to close.

So how did this happen and what is being done about it?

The pressure problems began over the weekend when officials said the water pressure had fallen to less than half of its normal levels, effectively “cutting off” the water for the village’s approximately 3,500 residents. . But the region had struggled with water issues for even longer.

Last Thursday, the village council declared a state of emergency over water supply issues.

Several broken pipes have been observed both in Harvey, where Dixmoor’s water comes from, and in the village itself. On Monday.

A boil-out order was put into effect after the pipeline ruptured, officials said, who said they were also waiting for the community’s tank to fill. After that, officials hoped that the turbines would resume operation, ideally leading to a restoration of water pressure and service.

But that did not happen and on Tuesday a new problem arose.

According to the village officials update, water was being pumped from the town of Harvey at a pressure of 35 pounds per square inch (PSI), the ideal amount to allow uninterrupted water service and adequate pressure.

However, when this water reached Dixmoor, the pressure dropped to 11.2 PSI.

The reason for the discrepancy was a problem with the village turbines.

While one of the turbines was operational, it could not be used at full capacity as the water pressure from the power source remained low. Authorities are working to resolve the issue, but a second turbine at the facility will likely need to be replaced for the repair to be successful.

As a result, a boil-out order remained in effect for the residents of the village and bottled water was made available to residents at the village town hall.

On Wednesday, however, the village president appealed for help.

“We need help,” said village president Fitzgerald Roberts. “We need someone who can help us find this problem.”

Roberts said he was also seeking help from Illinois Governor JB Pritzker.

“I would like the help of the governor, federal level, all levels to get involved in this issue, where we can take care of this infrastructure here where this issue is not going to happen again,” said Roberts.

Village officials and various charities, including the Salvation Army, distributed bottled water to residents.

In the community, some businesses have remained closed since the water pressure problems began, and students in schools in the community are learning remotely as their classrooms have remained closed.

“It’s like living in a third world country,” said resident John Lannan.

Lannan says the water at his home got stronger at some point on Wednesday, before retiring.

“Try not to be able to shower. Try not to be able to do laundry,” he said. “Try not to be able to do the dishes for five days, and then you will understand our frustration.”

On Thursday, Roberts said there were small signs of progress, but not enough.

Some areas reported having new water, but for most of the city water pressure issues continued. A boil-out order remained in effect.

Ruptures of water pipes have caused pressure problems in recent days for residents of Dixmoor, who have only seen a trickle of their taps. NBC 5’s Chris Coffey reports.

It is still unclear when the water pressure will return to the community, and workers continue to tackle the myriad problems facing the village.

Cook County Board Chairman Toni Preckwinkle is expected to update Roberts on Thursday afternoon.

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